General Terms & Conditions

The minimum number of participants on any given trip is 2-4 clients. There is a possibility of cancellation after booking confirmation if there are not enough people to meet the minimum number of participants. If the activity is canceled, you will be offered an alternative date or a full refund. Adventure Rafting Bled reserves the right to cancel the trip in case of inappropriate water levels or dangerous weather conditions to ensure safety. In this case, you will be offered an alternative date or a full refund.

By booking an activity, you agree to be bound by our General Terms and Conditions.“Adventure Rafting Bled” or short “ARB” shall hereinafter refer to Turizem in šport, Robert Stan S.P.
The word “client/s” shall refer to the person or persons participating in activities conducted or soled by Adventure Rafting Bled including minors.
All clients wishing to make a booking have to carefully read and understand the Terms and Conditions and Declaration of Awareness, Liability and Joint Liability.
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By making a booking the client accepts to be bound by these Terms and Conditions and Declaration of Awareness, Liability and Joint Liability.
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ARB reserves the right to decline any booking.
Clients must know that ARB guides, instructors, drivers and representatives decisions are final on all matters.  
We do not tolerate illegal drugs and alcohol.
ARB reserves the right to immediately expel from the group anyone engaging in these activities.
Any financial loss on behalf of the customer is not to be reimbursed by ARB.
ARB will not be held liable for lost or stolen luggage.
All clients must sign a legal release of liability waiver with acknowledgement of risks prior to participating in our activities.

Cancellation of the activity by the client.
Refunds and cancellations by clients are limited in accordance with this Cancellation Policy.

Rafting activities performed and organised directly by ARB can be cancelled by client with the following refunds:
100% refund for cancellations more than 72 hours​ prior to activity.
80% refund for cancellations between 24-71 hours ​prior to activity.
0% refund for cancellations less than 24 hours​ prior to activity or in case of no-show.

The time considered for the determination of refund % is the date of activity and not the actual start of the activity.

For all other activities that are only soled and not implemented by ARB, such as kayaking, tandem paragliding, powered paragliding or any other activity sold or advertised by ARB and which do not include rafting or canyoning, only a deposit is demanded from the client for booking confirmation.

In case a client cancels any of these activities at least 24 hours prior to activity he or she is offered a 100% refund.
If the activity is canceled by client later then 24 hours prior to activity no refund is offered. In case a client cancels any of these activities at least 24 hours prior to activity he or she is offered a 100% refund. If the activity is canceled by client later then 24 hours prior to activity no refund is offered. The time considered for the determination of refund % is the date of activity and not the actual start of the activity.

Once booking is placed expanses and commitments are incurred on clients’ behalf. Activities that we offer all have limited number of participants. When an activity is booked a place for the client is reserved and this way occupied for other clients. Cancellation fees are applied to cover any expanses that may occur due to clients’ cancellation.

‍Cancellation of the activity by Adventure Rafting Bled.
ARB reserves the right to cancel activities due to water levels, inappropriate weather conditions, insufficient bookings or events beyond our control. If your tour is cancelled by ARB, you will be issued a full refund.

ARB organizes services and holds contracts with other companies and organizations to make activities possible. Clients knowingly and voluntarily agree to take part in an activity involving an increased level of danger and therefore, in the case of accident, it should be taken in account that clients are knowingly accepting this risk. Since ARB cannot guarantee absolute safety while the activity is under way, in the case of accident or mishap during the activity clients accept joint liability.

ARB may provide personal information to its third party contractors for the operation of activities and services. ARB will not reveal customers’ personal information to a third party without your explicit approval. ARB’s third party contractors are bound by this same privacy policy and will not reveal customers’ personal information to a third party without your explicit approval.

The Terms and Conditions are subject to the law and the exclusive jurisdiction in the courts of the Republic Slovenia and will be governed by Slovenian law.

Turizem in šport, Robert Stan S.P.
Piškovca 2
4260 Bled
Slovenia, Europe

‍BANK INFO:
Unicredit Bank d.d., Šmartinska cesta 140, 1000 Ljubljana, Slovenia, Europe
SEPA/IBAN: SI56 2900 0005 1277 549
SWIFT: BACXSI22EU
VAT ID: SI86929704

Turizem in šport, Robert Stan S.P., Hrastova ulica 2, 4260 Bled (hereainfter Adventure Rafting Bled or ARB) organizes and leads the following activities: whitewater rafting & canyoning. ARB also operates as an outdoor sports agency and therefore sells other activities that are organized and lead by third party contractors. The following activities are provided by ARB as an agent and organized and lead by third party contractors: whitewater kayaking, tandem paragliding, powered paragliding or any other activity organised and sold by ARB at any time in the future . All the activities, the one’s organized and lead by ARB and the one’s organized and lead by third party contractors, shall hereinafter be referred as “activity/activities”.

- I, the undersigned declare that I am aware that the activity in which I have knowingly and voluntarily agreed to take part is an activity involving an increased level of danger and therefore, in the case of accident, it should be taken into account that I have knowingly accepted this risk. Since ARB cannot guarantee absolute safety while the activity is under way, in the case of accident or mishap during the activity I accept joint liability.

- The period of duration of the activity shall be considered to be everything that happens from the moment the client is accepted by one of the ARB employees until the client returns from one of the activities listed above and leaves ARB’s vehicle.

- In case of injury during the activity, I shall provide all the necessary personal details to the responsible person at ARB. I shall report all injuries occurring during the activity to ARB and together with ARB make a report which I shall also sign. In the case of accident I consent to be accompanied to a doctor by representative of ARB.

- I am aware that safety comes first, and therefore I will follow the instructions of guides and other ARB staff.

- I respect the fact that ARB does not allow guests under the influence of alcohol or other intoxicating substances to take part in activities. I confirm that I am not under the influence of alcohol or other intoxicating substances.

- I am aware that ARB does not advise participation in activities for pregnant women and heart patients.

- I am aware that those suffering from epilepsy, asthma and other health problems must consult the guides before the activity.

- I am aware that in case of various prior physical injuries I must consult the guides before the activity.

- I am aware that ARB does not accept responsibility for lost or damaged personal items.- I am aware that ARB photographs clients before, during and after activities. I give my consent to be photographed, and for the photographs to be used for ARB promotional purposes. I agree that photographs taken before, during and after activities are the property of ARB.

- In order to keep clean standards I promise not to urinate in the gear provided by ARB. I am aware I may be charged 100€ to replace equipment.

‍I, the undersigned, confirm that I have been informed of and acquainted with all my obligations and responsibilities, as well as the potential dangers and risks that can occur during all the activities.

‍Session cookie
A session cookie, also known as an in-memory cookie, transient cookie or non-persistent cookie, exists only in temporary memory while the user navigates the website.[18] Web browsers normally delete session cookies when the user closes the browser.[19] Unlike other cookies, session cookies do not have an expiration date assigned to them, which is how the browser knows to treat them as session cookies.

‍Persistent cookie
Instead of expiring when the web browser is closed as session cookies do, a persistent cookie expires at a specific date or after a specific length of time. This means that, for the cookie's entire lifespan (which can be as long or as short as its creators want), its information will be transmitted to the server every time the user visits the website that it belongs to, or every time the user views a resource belonging to that website from another website (such as an advertisement).For this reason, persistent cookies are sometimes referred to as tracking cookies because they can be used by advertisers to record information about a user's web browsing habits over an extended period of time. However, they are also used for "legitimate" reasons (such as keeping users logged into their accounts on websites, to avoid re-entering login credentials at every visit).These cookies are however reset if the expiration time is reached or the user manually deletes the cookie.

‍Secure cookie
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‍Third-party cookie
Normally, a cookie's domain attribute will match the domain that is shown in the web browser's address bar. This is called a first-party cookie. A third-party cookie, however, belongs to a domain different from the one shown in the address bar. This sort of cookie typically appears when web pages feature content from external websites, such as banner advertisements. This opens up the potential for tracking the user's browsing history and is often used by advertisers in an effort to serve relevant advertisements to each user.As an example, suppose a user visits www.example.org. This website contains an advertisement from ad.foxytracking.com, which, when downloaded, sets a cookie belonging to the advertisement's domain (ad.foxytracking.com). Then, the user visits another website, www.foo.com, which also contains an advertisement from ad.foxytracking.com and sets a cookie belonging to that domain (ad.foxytracking.com). Eventually, both of these cookies will be sent to the advertiser when loading their advertisements or visiting their website. The advertiser can then use these cookies to build up a browsing history of the user across all the websites that have ads from this advertiser.As of 2014, some websites were setting cookies readable for over 100 third-party domains.[23] On average, a single website was setting 10 cookies, with a maximum number of cookies (first- and third-party) reaching over 800.[24]Most modern web browsers contain privacy settings that can block third-party cookies.

EU cookie directive
In 2002, the European Union launched the Directive on Privacy and Electronic Communications, a policy requiring end users' consent for the placement of cookies, and similar technologies for storing and accessing information on users' equipment. In particular, Article 5 Paragraph 3 mandates that storing data in a user's computer can only be done if the user is provided information about how this data is used, and the user is given the possibility of denying this storing operation.Directive 95/46/EC defines "the data subject's consent" as "any freely given specific and informed indication of his wishes by which the data subject signifies his agreement to personal data relating to him being processed." Consent must involve some form of communication where individuals knowingly indicate their acceptance.In 2009, the policy was amended by Directive 2009/136/EC, which included a change to Article 5, Paragraph 3. Instead of having an option for users to opt out of cookie storage, the revised Directive requires consent to be obtained for cookie storage.In June 2012, European data protection authorities adopted an opinion which clarifies that some cookie users might be exempt from the requirement to gain consent:Some cookies can be exempted from informed consent under certain conditions if they are not used for additional purposes. These cookies include cookies used to keep track of a user's input when filling online forms or as a shopping cart.
First-party analytics cookies are not likely to create a privacy risk if websites provide clear information about the cookies to users and privacy safeguards.
The industry's response has been largely negative. Robert Bond of the law firm Speechly Bircham describes the effects as "far-reaching and incredibly onerous" for "all UK companies". Simon Davis of Privacy International argues that proper enforcement would "destroy the entire industry".The P3P specification offers a possibility for a server to state a privacy policy using an HTTP header, which specifies which kind of information it collects and for which purpose. These policies include (but are not limited to) the use of information gathered using cookies. According to the P3P specification, a browser can accept or reject cookies by comparing the privacy policy with the stored user preferences or ask the user, presenting them the privacy policy as declared by the server. However, the P3P specification was criticized by web developers for its complexity. Some websites do not correctly implement it. For example, Facebook jokingly used "HONK" as its P3P header for a period. Only Internet Explorer provides adequate support for the specification.Third-party cookies can be blocked by most browsers to increase privacy and reduce tracking by advertising and tracking companies without negatively affecting the user's web experience. Many advertising operators have an opt-out option to behavioural advertising, with a generic cookie in the browser stopping behavioural advertising.